Haulway · last updated 24 September 2026
You can use Haulway as a guest with no account. An account is optional and only needed to book a shipment. We collect only the email address Sign in with Apple gives us, and you can delete your account in the app at any time.
Your display name, your preferences (appearance, weight unit, default service, notification toggles), the consignments you create and your chat messages are written to your device only. They are not transmitted to us. Deleting the app removes them.
If you choose Continue with Apple, Haulway receives from Apple a user identifier and the email address you choose to share (which may be an Apple private relay address). These are stored by our authentication provider, Supabase, only to keep you signed in. We request no name, contacts, location or other personal data, and we never use your email for marketing.
In the app: tap your profile picture → Settings → Account → Delete account, then confirm. Your account and its identifier are permanently deleted from our server straight away and the app returns to its first screen. Guests can reset everything at Settings → Data → Reset demo shipments, or by deleting the app. You can also email us to request deletion.
Messages you send to a driver or contact stay on your device. They are not sent to anyone; replies in the app are automatic.
Route display uses Apple MapKit. Apple may process route requests under its own privacy policy. Address suggestions for pickup and drop-off come from Apple Maps search as you type. Haulway does not collect or store your location, and does not request location permission.
Haulway is rated 4+ and is not directed at children. We do not knowingly collect information from children.
Questions or deletion requests: rsjobalia@gmail.com