Renly support

Renly is a calm medication companion: reminders at the times you choose, one-tap logging, refill alerts and a monthly record of every dose.

Contact

Write to support@rivesa.ai and we'll reply within two working days.

Deleting your account

Open Profile and choose Delete account, then confirm. Your Renly medications and dose history are removed from our servers straight away and cleared from your iPhone. If you can't sign in, email us from the address linked to your Apple ID and we'll remove it for you.

Reminders aren't arriving

Check Settings › Notifications › Renly and make sure notifications are allowed, then open Renly once so it can re-plan your reminders. Focus modes can hold back notifications; Renly's reminders are marked time-sensitive so you can let them through.

Sample medications

When you first open Renly it shows a few sample medications so you can see how it works. They never send reminders and are removed as soon as you add your first medication.

Medical advice

Renly doesn't give medical advice. Always follow your doctor's or pharmacist's instructions. In an emergency, call your local emergency number.